Privacy Policy

Thank you for visiting the SOC.OS Cyber Security Ltd site. We appreciate your visit and take your privacy very seriously. By using the site and services you agree to the terms of this privacy policy.

SOC.OS Cyber Security ltd respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you use our website (regardless of where you visit it from), and tell you about your privacy rights and how the law protects you. 

Topics

  • What data do we collect? 
  • How do we collect your data? 
  • How will we use your data? 
  • Legal basis for data collection
  • How do we store your data?
  • Data transfer to third parties
  • Marketing 
  • What are your data protection rights? 
  • Cookies
  • Privacy policies of other websites 
  • Changes to our privacy policy 
  • How to contact us 
  • How to contact the appropriate authorities

What data do we collect?

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows: 

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
  • Contact Data includes billing address, delivery address, email address, and telephone numbers, and location data (country, latitude, and longitude where this is provided to us by a third party whose app you are using).
  • Technical Data includes internet protocol (IP) address, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, your interests, preferences, feedback, and survey responses. 
  • Usage Data includes information about how you use our website, products, and services marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Situational Data, such as how you use the content, and Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses. 

How do we collect your data?

We use different methods to collect data from and about you. You directly provide SOC.OS with most of the data we collect, including through: 

  • Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes the personal data you provide when you: 
    • apply for our products or services; 
    • create an account on our website; 
    • subscribe to our service or publications; 
    • request marketing to be sent to you; 
    • enter a competition, promotion or survey; or 
    • give us some feedback. 
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Legal basis for data collection

Under the GDPR regulation there are six legal bases under which we may process your personal information. The legal basis under which we collect personal information is:

  • Consent for processing has been given by the data subject
  • Processing is necessary to perform a contract with the data subject
  • There is a legal obligation to process the data
  • The processing is done to carry out a legitimate interest and such interest won’t infringe on the right, freedom or interest of the data subject

How will we use your data? 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

  • Where we need to perform the contract we are about to enter into 
  • Manage your account 
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. 
  • Where we need to comply with a legal or regulatory obligation. 

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. 

How do we store your data? 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

Procedures have been constructed to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

How long will we use your personal data for? 

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data: see [The right to erasure] below for further information. 

In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 

Marketing 

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you feel any content is inappropriate do contact us. 

PROMOTIONAL OFFERS FROM US 
We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased services from us or registered for a promotion and, in each case, you have not opted out of receiving that marketing. 

THIRD-PARTY MARKETING
We will get your express opt-in consent before we share your personal data with any company outside of SOC.OS for marketing purposes.

OPTING OUT
You have the right at any time to stop our company from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email unsubscribe@socos.io, or follow the appropriate unsubscribe links attached to marketing emails. 

Where you opt-out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions directly with us. 

What are your data protection rights? 

Our company would like to make sure you are fully aware of all of your data protection rights. You have the right to: 

  • The right to access – You have the right to request our company for copies of your personal data. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. 
  • The right to rectification – You have the right to request that our company correct any information that you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete. 
  • The right to erasure – You have the right to request that our company erase your personal data, under certain conditions. 
  • The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions. 
  • The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions. 
  • The right to data portability – You have the right to request that our company transfer the data we have collected to another organisation, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

Cookies 

Cookies are small files stored on the user’s computer by the web browser whilst browsing a website. Cookies are a reliable mechanism for websites to remember stateful information or to record the user’s browsing activity. Our company uses cookies in a range of ways to improve your experience on our website, including: 

  • Storing your preferences, known as functional cookies. These are allowed under current regulations. 
  • Understanding how you use our website. These we allow you to opt out of in accordance with your preferences.

You can find more information about how we use cookies on our Cookies page.

Changes to our privacy policy 

Please check the privacy policy on our website from time to time, as we may make changes to it to reflect the changes which we make to our practices in order to keep up to date with industry requirements and recommended practices.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

How to contact us

If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us: 

  • Email us at: info@socos.io  
  • Or write to us at: SOC.OS Cyber Security Ltd, 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH

How to contact the appropriate authorities

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.